blog

How do you design a booking system that works? We ask our Head of Product & Design, Jason Quinn

What are the challenges that face the travel and leisure sector, AI and personalisation. Jason also explains why cyber-security is a design challenge and you should ignore design trends.

We know what it’s like to find a new ticketing system....Why? Because we've been there

Our leadership team have sat where you sit, seeking a solution to meet all of their varied requirements. Our Chief Marketing Officer, Clare Newman details the pain and pleasure of finding new booking technology to suit the business' every need.

Navigating the Conundrum: The Challenges of Constrained Ticketing and Booking Software in Museums

This blog post explores the hurdles museums face when their software restricts their ability to adjust prices, upsell, and cross-sell.

5 ways to future-proof bookings AND preserve heritage railways

New-look booking platform, Expian is revolutionising the way attractions sell and manage ticketing. With so many historic railways reliant on charitable giving, our integrated platform helps you increase sales and donations.

We’re ready to power the experience economy: Ticknovate becomes Expian

Expian, formerly Ticknovate, embarks on a rebrand, poised to transform admission ticketing and enhance customer experiences.

Brittany Ferries - putting their customer experience at the heart of the enterprise.

Experience-centric organizations are rapidly emerging across industries, leveraging digitalization, tech platforms, value ecosystems, and innovative business models to deliver unique customer experiences.

Welcome Christiane Warren

We're thrilled to introduce Christiane Warren to the Ticknovate team as our Product Manager, dedicated to enhancing the customer experience by translating their needs into innovative solutions.

Responding to seasonality

‘Tis the season to be jolly, and given the unprecedented events of the last two years organisations have been forced to react to the changing demands of pandemic restrictions as well as the standard seasonal fluctuations.

Airbnb’s limited foray into experiences helps everyone else

Airbnb’s IPO at the end of last year was an event that was anticipated to give the travel industry a much needed shot in the arm with some positive news. In many ways it was, but for the experiences sector it didn’t quite happen as intended.

Expect a wave of new business for the ferry industry

Ferry businesses globally face dire losses, with up to 100% passenger traffic drop and 50% less vehicle traffic in the past year. Ro-Pax, vital for cargo, struggles with empty passenger decks and government support.

Extending reach & improving efficiencies via API connectivity

Whilst the travel and tourism industry are on a slow road to recovery following the events of last year, we are all coming to terms with the new ‘normal’ and reacting to the new way people are now making decisions about where and how they travel.

Ticknovate - the ticketing solution for tours & transportation

The Ticknovate solution has been built to meet complex needs of operations. Providing administrators with full, granular level control over exactly what is sold, via which channel at what price.