blog

‘Tis the season to be jolly, and given the unprecedented events of the last two years organisations have been forced to react to the changing demands of pandemic restrictions as well as the standard seasonal fluctuations.

Airbnb’s IPO at the end of last year was an event that was anticipated to give the travel industry a much needed shot in the arm with some positive news. In many ways it was, but for the experiences sector it didn’t quite happen as intended.

Ferry businesses globally face dire losses, with up to 100% passenger traffic drop and 50% less vehicle traffic in the past year. Ro-Pax, vital for cargo, struggles with empty passenger decks and government support.

Whilst the travel and tourism industry are on a slow road to recovery following the events of last year, we are all coming to terms with the new ‘normal’ and reacting to the new way people are now making decisions about where and how they travel.

The Ticknovate solution has been built to meet complex needs of operations. Providing administrators with full, granular level control over exactly what is sold, via which channel at what price.

The COVID-19 pandemic reshaped the payment landscape, accelerating the adoption of contactless payments as global markets and consumer habits adjusted to a 'new normal,' propelling the payment terminal industry forward.

In today's digital era, a business's online reputation is paramount, starting with its website as the first point of contact for potential customers, making a seamless and intuitive ticket booking process essential for positive customer experiences.

Introducing David Orridge, Head of User Experience at Ticknovate. Skilled in creating great experiences for customers and empowering digital innovation in the business.

Introducing Daniel Levett, Technology Lead at Tickovate. Experienced developer, skilled in creating software solutions that scale and deliver a polished user experience.

Amid ongoing COVID-19 challenges, industry leaders see an opportunity to revamp the travel experience by integrating new technologies to meet evolving customer demands, boost revenue, and enhance per capita spending.

This comprehensive report published by Inmarsat and conducted by JG Maritime Solutions Ltd details the challenges faced by the ferry industry and the increased need to adapt and embrace digital solutions to become leaner, more agile and efficient.

Covid-19 has dramatically altered the way we live and travel. Ferries, passenger shipping, travel and tourism businesses are finding they need to respond to the demands of a seamless customer experience by integrating innovative new technologies.